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PRIVACY POLICY

Last updated: 09 January 2026

Welcome to Tiki (the “App”, the “Platform”, “we”, “us”, or “our”).

Tiki is operated by Tiki Entertainment LLC.

We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, transfer, and protect your personal information when you access or use the Tiki mobile application and related services (collectively, the “Services”).

By accessing or using Tiki, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree, please do not use the Platform.

1. Information We Collect

1.1 Information You Provide to Us

When you create an account, use our Services, or communicate with us, you may provide:

Account & Profile Information

  • Username
  • Profile photo or avatar
  • Gender (optional)
  • Age or date of birth (where required by law)
  • Country or region
  • Email address

Authentication Information

  • Login via Google Sign-In (Firebase Authentication)
  • Login via Apple ID (Back4App integration)

We do not store passwords. Authentication is securely handled by third-party providers.

User-Generated Content

  • Text messages
  • Voice messages
  • Images
  • Profile content
  • Content shared in rooms or with other users

Content shared with other users may be visible based on your settings and interactions.

Communications

  • Information provided when contacting customer support or communicating with us via email or in-app tools

1.2 Information Collected Automatically

When you use Tiki, we may automatically collect:

Device Information

  • Device type and model
  • Operating system and version
  • App version
  • Unique device identifiers

Log & Usage Data

  • IP address
  • Time zone
  • Language preferences
  • Dates and times of access
  • In-app actions and interactions

Location Information

  • Approximate location (country/region) derived from IP address
  • GPS location only if you explicitly grant permission

1.3 Cookies & Similar Technologies

We use cookies and similar technologies to ensure proper functionality, security, and performance. For details, please review our Cookie Policy.

2. Third-Party Services

To operate Tiki, we use trusted third-party services:

  • Back4App – user accounts, data storage, messaging services
  • Firebase (Google) – authentication, analytics, push notifications
  • Apple – Apple ID authentication
  • ZEGOCloud – real-time voice rooms and interactive communication features

These providers process data according to their own privacy policies and applicable laws.

3. How We Use Your Information

We use your data to:

  • Create and manage user accounts
  • Authenticate users securely
  • Enable messaging, voice rooms, and social interactions
  • Operate, maintain, and improve the Platform
  • Personalize user experience
  • Detect and prevent fraud, abuse, and security threats
  • Provide customer support
  • Comply with legal obligations

We do not sell personal data.

4. How We Share Information

We may share data only:

  • With service providers strictly necessary to operate the Platform
  • When legally required by authorities or courts
  • To protect user safety, rights, and platform integrity
  • During mergers, acquisitions, or asset transfers (where permitted by law)

All partners are required to protect your data appropriately.

5. Data Storage & International Transfers

Your data may be stored and processed in countries where our service providers operate. Appropriate safeguards are applied to protect your data during international transfers.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide Services
  • Meet legal requirements
  • Resolve disputes
  • Enforce agreements

Data no longer needed is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request account or data deletion
  • Withdraw consent
  • Restrict or object to certain processing

To exercise your rights:
Email: info@tikitechbv.com
Identity verification may be required.

8. Children & Minors

Tiki is not intended for users under 18, unless local law allows otherwise with parental consent.

We do not knowingly collect data from minors without valid consent. If such data is identified, it will be deleted promptly.

9. Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date. Continued use of Tiki constitutes acceptance of the revised policy.

11. Contact Information

Company: Tiki Entertainment LLC

Email: info@tikitechbv.com